Terms & Conditions
Effective Date: [17 March, 2026]
Welcome to Bala Aesthetics & Medispa. These Terms and Conditions govern your use of our website, online booking system, online payments, and services provided at Bala Aesthetics & Medispa.
By accessing this website, booking appointments, or purchasing services or products through our website, you agree to comply with these Terms and Conditions.
If you do not agree with these terms, please discontinue use of this website and services.
Medical Disclaimer
Services provided by Bala Aesthetics & Medispa are aesthetic and cosmetic in nature and are performed by licensed medical professionals or trained practitioners under medical supervision.
All treatments are subject to:
- Professional consultation
- Medical eligibility
- Individual health considerations
Treatment results may vary between individuals. Bala Aesthetics & Medispa does not guarantee specific outcomes.
Clients are responsible for disclosing all relevant medical conditions, allergies, medications, and prior treatments before receiving any service.
Failure to disclose relevant medical information may increase risks and release the clinic from liability related to undisclosed conditions.
Eligibility to Use Our Services
By using this website or booking services, you confirm that”
- You are at least 18 years of age, or have legal parental/guardian consent.
- All information you provide is accurate and complete.
- You are legally authorised to make payments using the payment method provided.
We reserve the right to refuse service to anyone for safety, ethical, or medical reasons.
Online Booking & Appointments
Appointments can be scheduled through our website.
When booking an appointment:
- You agree to provide accurate personal information.
- Appointment availability may change based on scheduling demands.
- Some services may require a consultation before treatment.
Bala Aesthetics & Medispa reserves the right to cancel or reschedule appointments when necessary.
Online Payments
Certain services may require full payment or a deposit at the time of booking.
By submitting payment online, you agree that:
- You are authorised to use the payment method provided.
- Bala Aesthetics & Medispa does not store complete credit card details.
All prices listed are subject to change without prior notice.
Taxes may apply depending on applicable regulations.
Deposits
Some treatments require a non-refundable deposit to secure an appointment.
Deposits:
- Are applied toward the total cost of the service
- May be forfeited if cancellation occurs outside the permitted cancellation window
Cancellation & No-Show Policy
To respect the time of both our medical team and other clients:
- Appointments must be cancelled or rescheduled at least 24 hours in advance.
- Late cancellations may result in loss of deposit or cancellation fee.
- Failure to attend a scheduled appointment without notice may be considered a no-show, and deposits may be forfeited.
Repeated no-shows may result in the refusal of future bookings.
